Craft Warehouse

How do you get your brand to the end consumer?

This is a question that has been rolling around in my head since I started licensing my art back in 2004.

Art licensing is an interesting thing… our main client is the manufacturer – without them putting our art on products, we don’t have a business.

The manufacturer then has to sell (or pre-sell which is so often the case these days!) the products with our art to the retailer.  So they are a customer of ours, once removed.

Then the end consumer is a customer twice removed. When we create art for licensing, we have to please the manufacturer and retailer, while trying to figure out what the end consumer (the shopper with the wallet) will want from us.

Tricky!  Sometimes we meet this end consumer – twice removed from our business.  They may look like a friend, an aunt, a neighbor… and they often sound like this:  “I love your stuff! Where can I find it?”  They are full of enthusiasm and ready to give gifts featuring your art…

I regret to say I often have to respond like this, “Well… I’m not sure.  You might find it in this store or that store but it really depends…”  Eek!  Hard to promote ourselves when we don’t control the product, isn’t it!?!

But the trickiness isn’t even done yet! Sometimes the retailers and manufacturers like to license art from artists who are “known” and have a reputation with the end consumer twice removed.  You would too.  If you owned a store and knew that any product you put on your shelves with art by ‘Betty the Great who’s been on every talk show known to man and has an amazing cult-like following” would sell, wouldn’t you do it?  Or would you take a chance on “Brand New Bob who does nice work but isn’t as known”?

This post isn’t intended to throw you into a panic and make you think there isn’t a point to even trying, OK?  Don’t get me wrong.

The point is to show you that to be really successful (read $ in the bank) in licensing, you can’t ignore building your brand with the consumer.

So now we have circled back to my 6 year question: HOW DO I BRAND MYSELF WITH THE END CONSUMER???

For me, this is still a work in progress but I have found one pretty cool strategy that I wanted to share.

I design fabric for South Sea Imports.  One day I walked into a local Craft Warehouse and one of the samples was using my fabric.  Well I got quite excited and literally started jumping up and down a bit.  The woman working noticed, may have been a little concerned, and asked if she could help me.  I explained that I had designed the fabric and was just very excited to see it as a sample.

This jumping encounter has led to me going “on tour” at 3 Craft Warehouse stores to date.  Each month, the stores have “Quilt Parties” where quilters come together to learn a new quilt block, listen to speakers, see what’s new in the store, and form a fun community of like-minded people.

I have had the pleasure of speaking to 7 groups (of end consumers – no longer twice removed) about how I design fabric.  How the ideas go from my head to their sewing machines.  Most of these women have never met anyone who actually designed the fabric before so they are interested and always have great questions.  I get to see “show and tell” and see how quilters are using the end product.  That helps me design the product.

So how do I keep in touch with these consumers I have met, once I leave the party?

CraftWarehouse1

Many want to look at my website or blog, so do I hand them a business card?  I could, but really, how much fun is a business card for a quilter?

I decided to have some blank notecards printed with my art on the front.  The back has my logo (branding!), a blurb about me and my website.  I told the women that they could have a card if they wanted when the quilt party was over.  That way they would have a fun note card and a way to find me online.

THEY LOVED IT! One woman just stared at me, jaw dropped, confirming that she could just “have” the card.  She was so appreciative.  So am I.  I have watched my unique visitors to my website and blog spike after these visits.  I also know that if these quilters send the card to a friend, that person will also learn about me or at least see my logo.  So it’s like double-dipping branding!

Note cards cost a little more than a business card but I think it’s worth it.  It creates good will and I have a hard time believing over 250 women would stand in line to get my card but that’s about how many note cards I’ve handed out.

Interact with your end user if and when you can.  And when you do, have a fun giveaway that they will want, that includes your art, your logo and your website.  Little interactions can do big things over time!

Here’s to your creative success – I have to get back to working on my next fabric collection.

– Tara

PS – you can find lots of places online to print Note Cards and other giveaways – and usually the more you buy the less they cost.  I went with one design and bought lots.  For the note cards (called greeting cards on the site but if they are blank inside, I call them note cards) I used www.OvernightPrints.com.  (disclosure: no affiliate relationship to this link)

Although Art Licensing is a very "national" or "global" business, don't overlook the value of connecting locally.

Yesterday I had the pleasure of talking to two more groups of quilters – this time at the Craft Warehouse in Gresham, Oregon.  I had the displeasure of forgetting my camera!  My allergies were also acting up and Angela couldn’t join me so I didn’t video tape the talk either (a few people have requested it).  But I’ll be doing it again next month in Beaverton and hope to go with all my cameras blazing so all is not lost…picture-21

The “Quilt Party” as they call them, meets on the third Thursday of each month in Gresham, at 11 am and 7 pm.  “Party” is a great name, they were lots of fun!  These women are amazing quilters (I know, there was show & tell at the end) but didn’t take it too seriously – lots of laughing going on.

I design fabric for South Sea Imports and I’m told my fabric can be found all over the US as well as Australia, New Zealand and I believe parts of Europe.  Usually I’m coming up with ideas from my studio and brainstorming with the office in California.  I do sneak out and look through different stores that sell fabric from time to time.

But having the chance to interact with the people who are really using the product, asking what they like, what colors they want, what themes they wish they could find… that is some valuable information! I had a long discussion about what makes or breaks different “basics” groups (those textured fabrics that come in a rainbow of colors and can be used as background or fillers with all sorts of things).  I took a poll about some ideas I have been tossing around for a new collection and got feedback… and I had a great time!

Today I am back in my studio with new ideas swimming around in my head.  I’ll be making notes so I don’t forget anything when I’m done blogging.  I wanted to share my experience and hope you take a minute to think about people and places locally that can help you stay in touch with the end user of products you are interested in designing for… offer to talk to groups if you like to do that or go sit in and connect one-on-one.  You will be amazed at the ideas you come up with!

– Tara

P.S.  If you live in the Gresham area but haven’t discovered your local Craft Warehouse, CLICK HERE.

P.P.S.  If you live in Oregon, Washington or Idaho  and haven’t discovered the joy of a Craft Warehouse store, CLICK HERE and see if there is a location near you.  This family-owned store is a mecca for the creatively inclined!  I’ve never met a Craft Warehouse I didn’t like!

P.P.S.S. If you want to design fabric and need help learning to create repeat patterns in Photoshop, don’t forget my set of 2 eBook tutorials – it’s all the info you need and nothing more!  CLICK HERE

How Jumping Up & Down in a Store Can Help You Connect to Your End-User

On Tuesday, April 7, 2009 I had the pleasure of talking to two quilting club groups at the Craft Warehouse in Aloha, Oregon.  This store has an amazing quilting and fabric department whose size is very deceptive – they pack a great variety of fabric in a small space.

The first Tuesday of January I was wandering around the store and not only found some of my fabric, but the quilt panel was sewn together and hanging as a sample!  Woo-Hoo!  COOL!  Who could I tell?  This very nice lady named Phyliss came by so she was the winner.  It turns out she coordinates the monthly quilt club at the store (it meets the first Tuesday of the month at 1 pm and 6:30 pm).  When I told her I was a designer for South Sea Imports and they carried some of my designs, she asked me to come and talk to the group.

So yesterday I told two groups of women about the design process — from idea to color to creating patterns.  We had Q&A and they had some great questions.  It was so nice to get out of the studio and connect with people who use my products — and see what they are doing with fabric in general to keep my creative juices flowing.

quiltclub-apr7

I connected with a few quilters who are interested in learning about art licensing or know artists who would be interested.  I met a woman who does long-arm quilting and lives 3 blocks from me.  I enjoyed interacting with the end consumer, gained more insight into what they want and how they use the fabric I design and got some local exposure to my brand (that would be me, “Tara Reed Designs”).

While most of licensing is done on a larger than local scale, don’t underestimate the power of personal connections with consumers and creative people in your own back yard. A little food for thought…

Tara

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